At Outfitsera, managed by (Company Name), we prioritize offering our customers a seamless shopping journey while purchasing women’s accessories. Within this document, the terms “we,” “us,” and “our” signify (Company Name), whereas “you,” “your,” and “user” indicate our esteemed customers. We understand that shopping choices may change, and you might wish to withdraw an order. To assist with such circumstances, please review our detailed cancellation policy below:
Order Cancellation Before Shipment
You may cancel your purchase within 24 hours from the time of placing the order, or anytime before the shipment is dispatched, depending on whichever comes first.
To process your cancellation, kindly connect with our customer care team by sending us an email.
If your cancellation request meets the eligibility conditions, we will issue a complete refund to your initial payment method, which will be credited within 5–7 business days.
Orders Already Shipped
Orders that have already been shipped cannot be cancelled at this stage. However, after delivery, you may choose to return the item in line with our Return & Refund Policy.
Order Modification
Currently, modifications such as changing items or updating addresses are not supported after placing an order. If changes are required, you must cancel the eligible order and create a new purchase.
Contact for Cancellation
For assistance with cancellations, please reach out to our dedicated support team at:
(mention email)
We thank you for your trust in us and your continued loyalty. For any queries, you are welcome to contact our support team for further clarification.
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