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Shipping and Delivery Policy  

 

At Outfitsera, managed by (Company Name), we take pride in offering women’s accessories with a promise of smooth order handling and reliable delivery. In this document, “we,” “us,” and “our” indicate (Company Name), while “you,” “your,” and “user” denote our esteemed customers. By making a purchase through Outfitsera, you accept the conditions set forth in this Shipping and Delivery Policy, which explains the procedures related to dispatch and transportation of your selected items. Our aim is to deliver every accessory in a timely and dependable manner. 

Serviceable Locations 
We currently provide delivery to all available pin codes within India. At present, international shipping services are not supported. 

Order Processing 
Once your order is confirmed, the processing typically requires 1–2 business days, excluding weekends and government-declared holidays. After your order has been successfully processed, a confirmation email containing complete details will be sent to you. 

Estimated Delivery Period 
The usual delivery duration for standard shipping ranges between 3–8 business days, ensuring that your chosen accessories reach you quickly and efficiently. 

Unsuccessful Delivery Attempts 
If a shipment cannot be delivered due to reasons such as an incorrect address, absence of the recipient, or refusal to accept, the order will be sent back to our warehouse. Customers may raise a request for re-dispatch in such cases. 

Damaged or Lost Parcels 

If your package arrives in a damaged condition, you must notify our customer service team within 48 hours of receiving the product and provide photographic proof. 
In the event of a parcel being misplaced while in transit, we will arrange for a replacement or initiate a refund after confirmation with the courier service. 

Customer Support 
For any shipping or delivery-related concerns, kindly get in touch with us at: 
(mention email) 
We appreciate your trust in us and are dedicated to offering you a dependable and seamless delivery journey for all your accessory purchases.